Privacy Policy

Effective Date: June 4, 2026

Yonsei Severance Dental ("the Clinic") complies with the Personal Information Protection Act, the Medical Service Act, and other applicable laws of the Republic of Korea. This Privacy Policy explains how we collect, use, retain, and protect your personal information.

1. Purpose of Processing

Appointment booking and patient identification
Medical records, billing, and insurance claims
Treatment consultation and follow-up care
Handling complaints and legal compliance

2. Categories of Personal Information Collected

Required: Name, date of birth, gender, phone number, address
Sensitive (Health Data): Medical records, dental imaging (X-ray, CT, intraoral photos), prescription history, payment records
Automatically Collected: IP address, cookies, browser information, access timestamps

3. Retention Period

Medical records: 10 years (Enforcement Decree of the Medical Service Act, Art. 15)
Patient registry, prescriptions, surgical records: 5 years
Radiographic images and reports: 5 years
Payment receipts and transaction records: 5 years (E-commerce Act)
Appointment-only data (no clinical visit): 1 year from booking date

4. Disclosure to Third Parties

The Clinic does not provide personal information to third parties beyond the stated purposes, except where required by law or with the data subject's consent (e.g., insurance claim processing with NHIS, prosthetic fabrication referrals to dental laboratories).

5. Outsourced Processing

Electronic Medical Records (EMR) system providers
Dental laboratories (prosthetic fabrication)
Appointment platform operators (e.g., Naver Reservation)

6. Data Subject Rights

You have the right to access, correct, request deletion of, or restrict the processing of your personal information. Requests may be submitted by phone or in writing and will be processed without delay.

7. Security Measures

Administrative: internal management plans, staff training
Technical: access controls, password encryption, anti-virus software
Physical: locked storage for paper records

8. Data Protection Officer

· Name: Ahn Do-gwan

· Title: Director

· Contact: +82-2-6298-2875

9. Grievance Channels

Personal Information Dispute Mediation Committee: 1833-6972 (privacy.go.kr)
Personal Information Infringement Reporting Center: 118 (privacy.kisa.or.kr)

10. Changes to This Policy

Updates to this Privacy Policy will be posted on this page at least 7 days before the effective date.